Some people and companies are so incredibly nice and others ...
Flying to Sydney I became ill on the plane. Qantas were absolutely wonderful and took care of everything. I can not praise them enough.
|Not getting paid for this,|
but I am so glad I was flying Qantas.
Qantas arranged for an ambulance to take me and my husband to St George's Hospital in Sydney, and they took care of the luggage as well. The hospital was great. Doctors, tests, food, drink, and the best attention possible. It is a huge hospital but really calm. There was some question about whether I had suffered a heart attack or had a clot in a lung. In the end there was no evidence for either so I was allowed to continue on my way.
|Behind this desk I found people|
who can fix almost anything.
Not paid for this either!
And so the pattern of highs and lows continued. We had a meal in a restaurant in Sydney where we were charged $9.50 each for glasses of tap water! Ridiculous! Glad I live far away.
Arrived in Vancouver and was promptly told I had the wrong visa. Turn around and leave please.
I am following this up with the travel agent. I contacted Consumer Affairs again and spoke to a different person who was very helpful, unlike last time. I also spoke to the compliance manager of the Australian Federation of Travel Agents.
The consumer laws have changed but I believe I am still entitled to a refund from the travel agent. She make the booking and took my money even though she had the professional knowledge and experience to know I would not be able to use the services and goods she sold me. This is deceptive behavior and is possibly fraud.
I need to be careful about making unjust accusations but I am angry with the travel agent.
I am also feeling quite supported because of a few kind comments from people who read about my travel problems a while back. Anyone can fall into a set of unfortunate circumstances. Truly, it does not take much for courage to turn into a handful of problems. (Maybe something like this is happening to my travel agent and that is why she is making a mess.) But I think I need to stand up for myself much more than I have done in the past. I have received some sincere support from complete strangers recently and I owe it to them not to waste that.
So now I am home and trying again. As you know, some people can be very trying.